Are you feeling overwhelmed with Certification and Survey Provider Enhanced Reporting (CASPER)? The sheer amount of complex data and varying reports can make the CASPER platform seem like a steep mountain to climb. Many providers simply lack the ability to effectively use the data CASPER offers for quality and process improvement on a consistent basis.
CASPER provides a snapshot of where your facility stands in regards to your Five-Star Rating, Quality Measures, and more. Thankfully, you can pull this information before it’s presented publically on Medicare’s Compare sites so you know what your ratings will be. This makes harnessing the real-time data available from CASPER critical, as you can pinpoint precisely where changes in care and operations are necessary to improve performance. Does your care staff need additional training? Should you improve documentation efforts? Or would workflow changes be beneficial?
CMS offers several categories of reports through CASPER, which is why it’s understandably complicated to know where to begin. Not only is the extensive amount of data you can pull from the CASPER system overwhelming the act of actually retrieving it is cumbersome and often frustrating. If you’re managing multiple facilities, this adds to the amount of data you must capture and review. To access reports, providers must log in to the QIES submission site to connect to the CASPER portal. Once fully logged in, you must manually sift through and choose the different data criteria you’d like to retrieve. Once you’ve submitted your report parameters, the retrieval goes into a queue and may require a significant amount of process time and computer resources.
Providers understand they should download and review reports from CASPER quarterly, but going through this process four times a year takes significant time and attention. Ideally, it would be most beneficial to review CASPER data monthly so you can directly monitor your Five-Star Rating, Quality Measures and other impactful data in the CASPER system. But this would mean even more dedicated time and resources you don’t likely have to spare.
eSolutions automates the CASPER reporting process, generating regular, customized reports straight from the CASPER system. We deliver these reports in a user-friendly format straight to you when you want them, even monthly if you’d like. Since our team automates the retrieval process, you have the opportunity to focus on tasks that matter most.
Our service delivers reports associated with:
- MDS 3.0 (Minimum Data Set)
- OASIS (Outcome and Assessment Information Set)
- HIS (Hospice Item Set)
eSolutions’ reporting features optimize data so you can identify key trends and make smart decisions for your organization. Decisions that ultimately improve your Five-Star Rating and Quality Measures data, which improves referrals and boosts your business.
Check out the eSolutions Home Health & Hospice Resource Center to keep up with industry trends and learn more about improving reimbursement.