eSolutions thanks providers across the country for their efforts in caring for their patients and communities during this unprecedented time. Our company continues to focus on what we do best, ensuring your revenue cycle management process to safeguard your reimbursement and cash flow.
We have fully implemented all of our business continuity plans to safeguard our operational processes.
As local, State and Federal entities implement new regulations and policies, we are pleased to let you know that the U.S. Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) has identified eSolutions as an “Essential Critical Infrastructure Workforce” during the COVID-19 response. This guarantees that a select few of our employees can be present in our locations should the need arise.
For the past week, all our employees have been working from home with the same level of dedication and security precautions as if they were physically in our offices. With this CISA designation, we are well positioned to manage any changes necessary to keep your eSolutions services running at the same level you have come to expect.
Please contact your account representative or our support organization at (866) 633-4726 if you have any questions or concerns.