News, Resources and our Response to COVID-19
Healthcare providers across the country are continuing to manage an ever-changing crisis as the coronavirus pandemic evolves. Our top priority is the health of our employees, clients and communities. Here’s more on we’re doing to make sure our employees are safe and our clients are supported.
As national news develops, we also want to prioritize your time. Every Wednesday we’re sending a single email with a handpicked selection of the most important COVID-19 news affecting our industry. Here’s this week’s edition. (You can also sign up to receive this weekly email from this page.)
Finally… A Better Way to Prevent DME Denials
Checking HCPCS codes for same or similar is not an easy endeavor, but DME providers who don’t may find themselves writing off millions in lost revenue each year. The good news? We’ve added a new enhancement to help prevent denials, decrease write-offs and improve cash flow.
DME providers: Don’t wait – start reducing those denials now. Here’s how.
Protect Your Hospital with Revenue Integrity Solutions
In 2018, uncompensated care cost community hospitals in the United States more than $41 billion, which means those hospitals failing to protect their revenue integrity stand to lose serious money. Our proven products prevent that.
With Transfer DRG – a fully automated, end-to-end transfer DRG underpayment recovery tool – our clients recover an average of $3,500 per underpaid claim.
And eSolutions’ Insurance Discovery™ – our proprietary, intelligent technology that finds previously unidentified Medicare, Medicaid and commercial claims eligibility – has helped our clients recover, on average, 5-12% of accounts.
Have You Heard About Our New MBI Lookup Tool?
Have you noticed an increase in your claim denials since January 1? Missing MBIs may be to blame. Our new MBI Lookup tool quickly converts your HICNs to their corresponding MBIs so you can update your patient records and protect your cash flow from costly denials.
Still want to keep your MAC’s cumbersome, slow MBI lookup tool to search for patient identifiers one-at-a-time? (We didn’t think so.)
Let Us Help Manage Your Medicare Advantage Plans
22 million people were enrolled in Medicare Advantage plans in 2019, and that number is set to rise.
Did you know we can help with those claims? With the powerful combo of our eligibility and claims processing tools, you can submit, track and manage these claims for quick, accurate reimbursement.
We’re Working to Make Your Job Easier
Client Services has made many new improvements to how you log support cases with us. Look for more exciting changes later this year, including visibility into your cases and a new Community Portal – a single source to log cases, access training material, service messages and much more. Reach out to your Account Manager to learn more!
Meet Walter Coffman, Senior Implementation Specialist
Walter Coffman is Senior Implementation Specialist at eSolutions, which means he processes orders, ensures accuracy and compliance, and helps clients implement select eSolutions services. It’s a role he loves. Here’s why he’s an essential part of our Client Services team.
Becker’s Q1 Executive Q&A Features eSolutions’ CEO, Gerry McCarthy
What are the biggest hospital reimbursement trends for 2020? Becker’s Hospital Review interviewed eSolutions’ CEO, Gerry McCarthy, to find out. In the Q&A, Gerry also discusses the importance of innovation for revenue cycle management partners and how these partnerships can positively impact hospitals’ revenue health.
Ready or Not, RCD is Coming to North Carolina, Florida
*Note: On March 30, 2020, the Centers for Medicare & Medicaid Services (CMS) announced it was pausing “certain claims processing requirements for the Review Choice Demonstration (RCD) for Home Health Services in Illinois, Ohio and Texas until the Public Health Emergency for the COVID-19 pandemic has ended. In addition, the demonstration will not begin in North Carolina and Florida on May 4, 2020, as previously scheduled.” For more information, visit the CMS FAQs.
Home health providers in Florida and North Carolina: Is May 4 marked on your calendars? That’s the date when Review Choice Demonstration (RCD) officially begins. The 30-day selection period for RCD begins March 20 and ends April 19.