eSolutions October Newsletter

Posted by Jesse Baguchinsky on Oct 20, 2016 9:00:00 AM


eSolutions October Newsletter


Product Updates


Maven Follow-Ups

The follow-up feature on the Home tab in Maven has been enhanced to allow advanced filtering. When you mark an appeal or ADR for follow-up, the claim displays in the Claims marked for follow-up section of the Home tab. You can now use the My Groups drop-down to view all follow-ups, or filter by group (based on your permissions).



Maven New Claim Entry in Appeals Manager

The New Claim Entry page in Maven Appeals Manager has been updated. When manually entering a claim for appeal, you can use the links to add a line item adjustment or a claim level adjustment.




esMD File Size Increase

CMS PDF file size limitations have increased from 35MB to 150MB. To keep your PDF document within the file size limit, we recommend scanning without color and using optimum resolution settings.


Submitting QIC Level II Appeals with esMD

You can now submit Level II Appeals to the QIC (Qualified Independent Contractor) through Maven and NexusMD. Currently, C2C Innovative Solutions is accepting electronic submissions in the following jurisdictions:

  • Part B North Jurisdiction - C2C Innovative Solutions Area 3
  • Part B South Jurisdiction - C2C Innovative Solutions Area 4
  • DME Jurisdiction - C2C Innovative Solutions Area 5


New Tutorial Videos



We're pleased to offer a new Maven tutorial that shows how to manually enter a new claim (with line item or claim level adjustments). You can find the new video on the Audits and Denials support page by logging into your account and clicking the Help link in Maven. 




We also have a new MedicareACE video on creating roster bills. To access the video click on the Help link in MedicareACE, then click video tutorials under the MedicareACE section.



File Transfer Service Webinars

We would like to invite you to join us for a webinar for you users of our File Transfer Service. This orientation session will familiarize you with how to access and navigate the File Transfer Service.

For your convenience, we're offering two sessions. Click either of the following links to register for the time that works best for you. Then click Registration.

Each Monday at 9:30am (Central Time)

Each Monday at 3:00pm (Central Time)

We look forward to having you join us!


Improving Your Nursing Home Star Rating Infographic Series

fivestar_part2.pngWe just finished up a three part series on 5-star ratings for nursing homes. Check it out on our blog!


Trade Show Schedule

We have officially entered our busiest month of the trade show season! We hope you stop by our booth if you're attending any of the shows below!

  • October 16th: AHCA/NCAL 67th Annual Convention & Expo - Booth 930
  • October 23rd: NAHC 2016 Annual Meeting Conference & Exposition - Booth 111
  • October 26th: KHCA/KCAL 66th Annual Trade Show - Booth 36
  • October 29th: APHA 2016 Annual Meeting & Expo - Booth 1224
  • October 31st: THCA 66th Annual Convention & Trade Show - Booth 711

If you're going to be at NAHC, use the link below to sign up for a short presentation of what some of our most popular products have to offer. In exchange for letting us demonstrate how we can improve your billing, we'll enter you into our Coach Purse Giveaway and give you an eSolutions insulated tumbler. See you there!

Topics: Newsletter, MedicareACE, Maven, Engage Audits & Denials