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Service Status Updates for eSolutions, Inc.


All Systems Operational

Please visit our real-time status page for a view by service.

Maintenance Window Change

After the conclusion of the Saturday, October 13th maintenance window, all future maintenance will be completed on the second Friday of the month. The first Friday maintenance window will take place on Friday, November 9th.
Upcoming eSolutions and Claim Remedi Maintenance

eSolutions products are delivered as Software as a Service (SaaS).  As such, we regularly push out   bug  fixes and new features. Whenever possible, we do these within scheduled windows that occur every other Thursday night at 9pm CST. Typically, downtime is kept to a minimum, but connectivity could be intermittent while the changes are pushed out. If we anticipate an extended outage we will notify customers ahead of time.

eSolutions also tries to minimize production infrastructure changes by scheduling them when possible. These typically occur on the second Saturday of each month, also starting at 9pm. Any extended outages will be communicated.

Upcoming eSolutions and ClaimRemedi Maintenance

  • Regular infrastructure maintenance window on Saturday, October 13th, 2018 at 9pm CST

  • Regularly scheduled eSolutions and ClaimRemedi code roll Thursday, October 25th, 2018 at 9pm CST

  • Please contact eSolutions if you have any questions regarding maintenance.

    Upcoming CMS Maintenance


  • Please contact the Medicare Customer Assistance Help Desk at 1-866-324-7315 if you have any questions regarding CMS maintenance.


Questions or concerns regarding service status?