Upcoming eSolutions and Claim Remedi Maintenance
eSolutions products are delivered as Software as a Service. As such, we regularly push out bug fixes and new features. Whenever possible, we do these within scheduled windows that occur every other Thursday night at 9pm CST. Typically, downtime is kept to a minimum, but connectivity could be intermittent while the changes are pushed out. If we anticipate an extended outage, we will notify customers ahead of time.
eSolutions also tries to minimize production infrastructure changes by scheduling them when possible. These typically occur on the second Saturday of each month, also starting at 9pm. Any extended outages will be communicated.
Upcoming eSolutions and ClaimRemedi Maintenance
Regular infrastructure maintenance window on Saturday, January 12th, 2018 at 9pm CST
Regularly scheduled eSolutions and ClaimRemedi code roll Thursday, January 17th, 2018 at 9pm CST
Please contact eSolutions if you have any questions regarding maintenance.
Upcoming CMS Maintenance
Please contact the Medicare Customer Assistance Help Desk at 1-866-324-7315 if you have any questions regarding CMS maintenance.